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Refund and Returns Policy


We always say that, if you are worried about the quality of our service, please buy a 36 Hours IPTV Trial at 4.99$ and check it for 36 hours, and then if you feel that it’s good enough, then try to buy our service from Eternal TV.

Whatever, we offer a full refund within 15 days of your date of purchase. And we don’t offer any refund for IPTV Trial. We hardly recommend you test our service before purchase, so that we don’t have to face any refund requests as well.

15 Days Money Back Guarantee & Refund Policy

At Eternal TV, we want to ensure that you are 100% happy with your purchase. If you have any technical or sales queries, do not hesitate to contact us. However, if you feel the service you purchased is not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make things right.

Although we’d love to know where things went wrong, or how we can improve, follow the steps below for a full refund within 15 days of your date of purchase. if 15 days have passed and you have a problem you can contact us any time via the support page on our website, via ticket on your account, or via Email to fix your problem.

Once you requested a refund you can’t subscribe again to our service at any time in the future.

Requesting a Refund

Follow the steps below to get your refund request sent to us:

  • Use the support page to request a refund.
  • Use the same email address you use to buy our services.
  • Include your order number.